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Spring 2020 has brought challenges we didn’t anticipate but it doesn’t mean we’re not prepared. Our teams are taking thoughtful actions to serve you with a positive attitude, strong collaboration, excellent communication, and a focus on your success. The health and welfare of our employees and customers is paramount so we’ve implemented remote work arrangements, limited access to our facilities, and instituted other efforts to “flatten the curve” of the coronavirus spread.

Some of those efforts include daily planning and issue management sessions to ensure service excellence. We continue to monitor current events and have yet to see significant supply chain issues. However, we are proactively stocking the products that could be impacted and working with our partners to establish contingency supply plans to make sure we can continue to serve you.

There are many things that make me proud to lead this great System. I’m proud of our noble purpose. I’m proud of our people and their commitment to serving customers through challenges, and I’m proud of our members and customers for the resilience they have shown through this global crisis.

I take comfort knowing we’re prepared for times like these. Right now it may feel like everything is changing, but know that our commitment to quality and service never will.

- Jim Spradlin, GROWMARK Chief Executive Officer

Staying Connected 

Ours is a relationship business, and we take great pride in the relationships we have with you. And, making sure you stay connected with your local FS company is more important than ever before. To ensure we keep communication lines open, we have put the following measures in place: 

Alternatives to in-person meetings. With the risk of in-person interactions, our sales force will be maximizing the use of electronic communications (email, texting, FaceTime, etc.) and phone calls to contact you and limit in-person meetings. If you have a preferred communication method, please contact your salesperson. 

Limited access to our facilities. In order to limit exposure while continuing to safely meet your needs, we ask you to follow these requirements: 

  • Please handle all non-essential business through electronic communications 
  • If you must visit a facility, we ask you to please: 
    • Check for symptoms of COVID-19: fever, cough, shortness of breath, or ANY flu-like symptoms
    • Identify if you have had any close personal contact with anyone in the last 14 days who has tested positive for COVID-19. Anyone who has symptoms or has been exposed to someone with COVID-19 in the last 14 days will not be allowed at our facilities
    • Healthy customers are welcome to pick up product as planned since this doesn't require you to enter the facility. We know many of you have relationships with people at our facilities, but also please limit your time spent outside of your vehicle while on-site at our facilities 

Product Supplies

Adequate inventory to service our customers' needs has been delivered to FS companies and there have not been any disruptions in our supply that we are aware of. We expect to meet our customers' known spring needs unless there is a logistics or manufacturing disruption and we are well positioned to serve you. Please keep in mind that the situation is rapidly changing, and we will communicate additional information as it becomes available. Here is a snapshot of how supplies currently stand: 

  • Crop nutrient and protection, seed, energy, and equipment facilities are operating and fulfilling deliveries to FS companies 
  • Seed, crop protection, and crop nutrient inventories are in place for planting season
  • Energy supplies, including fuels, lubricants, and propane are readily available and without disruption
  • We have back-up and contingency plans in place to address supply, distribution, and logistics disruptions should they occur, and we will make every effort to maintain ongoing communications with our customers
  • To ensure the continued operation of our equipment and facilities, we are following enhanced cleaning and disinfecting procedures and limiting personal interactions

COVID-19 RESOURCES

Our System exists to serve members. In light of the ongoing COVID-19 pandemic, we hope these resources for farmers and small businesses will be useful.

View Resources